Papermule offers a complete range of support services to ensure its customers gain maximum benefit from the range of systems and third-party products that we supply.
Our Technical Support services ensure our products are maintained with the latest software updates and that a dedicated Support Team is available to our customers for on-site and remote support 24/7.
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When placing a call to request support, all Support calls are routed through our central helpdesk, where they are logged, assigned and tracked until resolution.
For customers requiring a Software Escrow Solution as part of their corporate governance policy, independent escrow services are available through Papermule's partner NCC Group.
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